Helpdesk Tickets, Right Inside Teams
A simple yet elegant ticketing system for Microsoft Teams. Capture tickets via a public form or a dedicated email address, auto-categorize them with AI, and resolve them without leaving Teams - no sign-up required.
Support Inbox
New
3Cannot log in to VPN
Invoice does not match my order
Office printer offline
In Progress
2Set up new starter laptop
Reset Salesforce password
Resolved
2Slack integration request
Meeting room camera fixed
Tickets arrive from email, the public form, and Teams - all in one inbox.
Everything You Need to Stay Organized
Powerful features that make ticket management effortless
Native Teams Integration
Works seamlessly in Teams meetings, channels, and chats. Your helpdesks appear right in the conversation flow.
Email-to-Ticket & Public Form
Every helpdesk gets a dedicated email address and a shareable support form so users can submit tickets without an account - and AI auto-categorizes each one.
Assign from Microsoft Directory
Select team members directly from your Microsoft 365 directory. No manual entry, automatic sync with Teams presence.
Share in Teams Meetings
Present helpdesks during video calls, collaborate in real-time, and track action items without leaving the meeting.
File Attachments
Attach any files directly to tickets. Keep all related documents, images, and resources in one place.
Team Branding
Customize boards with your team colors, logos, and themes. Make boards match your organization's identity.
Loved by Support Teams
See what teams have to say about Helpdesk Ticketing
"We replaced a clunky ticketing tool with Helpdesk for Teams in an afternoon. No sign-ups, no training - everyone already lives in Teams."
Priya Shah
IT Operations Lead, NorthWind Logistics
"AI categorization is the killer feature. Tickets land in the right column before anyone even opens them. Our response time dropped by half."
Marcus Lee
Head of Support, BrightCloud SaaS
"We share the support form link with the whole company - people submit tickets without logging in anywhere. Beautiful and effortless."
Sofia Reyes
Office Manager, Atlas Studio
Simple, Transparent Pricing
Try free with limits, upgrade to unlock all features
- • Cancel anytime, no hidden fees
- • Price in USD
- • Local taxes not included
Frequently Asked Questions
Everything you need to know about Helpdesk Ticketing
Your data. Your control.
We take privacy seriously. Our Service is built to comply with the EU General Data Protection Regulation and applicable UK data protection law.
Full GDPR rights
Access, correct, export or delete your personal data at any time — requests answered within 30 days.
Encrypted end-to-end
TLS 1.2+ in transit and AES-256 at rest. MFA on every administrative interface.
No data selling
We never sell your data and never train AI models on your content. Full sub-processor list published.